Effective Date: March 06, 2026
At Shiv Holiday, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Shiv Holiday and how we use it.
1. Information We Collect
When you book a tour or taxi service with us for locations like Char Dham, Mussoorie, Nainital, Rishikesh, or Chopta, we collect the following information:
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Personal Information: Name, Phone Number, and Email ID (shivholidays63@gmail.com).
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Identification Documents: Original Aadhaar Card details (Mandatory for Uttarakhand Govt. Yatra Registration).
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Travel Details: Pickup location, destination, and vehicle preference (Innova, Tempo Traveller, etc.).
2. How We Use Your Information
We use the information we collect in various ways, including:
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Yatra Registration: Processing your mandatory registration on the Uttarakhand Government Portal.
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Service Delivery: Booking hotels, camps, and coordinating with drivers for your trip.
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Communication: Sending booking confirmations, itinerary updates, and 24/7 ground assistance.
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Safety: Ensuring compliance with local travel guidelines in areas like Kedarnath, Badrinath, and Triyuginarayan.
3. Data Protection & Security
We value your trust. Your personal documents and contact numbers are used only for travel-related bookings. We do not sell, trade, or rent your personal identification information to third-party marketing agencies.
4. Third-Party Requirements (Government)
For tours to Panchkedar, Tungnath, and Char Dham, providing your ID to government checkpoints and forest department portals is a legal requirement. By booking with us, you consent to this necessary data sharing.
5. Log Files & Cookies
Shiv Holiday follows a standard procedure of using log files to monitor website traffic. This is for analytical purposes only and does not identify individual users personally.
6. Consent
By using our website or booking our services, you hereby consent to our Privacy Policy and agree to its terms.
7. Contact Information
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
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Business Name: Shiv Holiday
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Address: Gali no 6, Bhagirathi Vidyalaya, Haripur Kalan, Haridwar, Uttarakhand 249205
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Phone: +91 8923838436, +91 9557838436
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Email: shivholidays63@gmail.com